Wednesday 25 June 2014

Things To Avoid When Giving Your Customers A Tablet Experience

 What would frustrate you the most when you are surfing the internet on your mobile phone? When you have to see a desktop site on your mobile phone. You feel cheated, don’t you? Well, you can now imagine what you do to your customers if you are making them go through this. With the evolution of tablets, more people like to spend their time on it than on a desktop and they expect a lot from you and why not? You should be able to fit every device because you are catering to all kinds of people. You have to be fair to all. If you are into android mobile application development, you better know the positive impact a brand can have on people, if they cater to their needs on every kind of device. This ensures your customers how much you actually care about them.

Let’s see what you should do in order to not get them frustrated.

1.    A customer’s wish should be your command
A person prefers to travel with a tablet for obvious reasons. They can’t carry their desktop and they need to stay connected to their work. This is possible when they carry their tablet with them and you can’t and should not blind yourself to this fact. Your customer will look for ease of browsing and ease of purchasing on the tablet. They expect the same thing that they see on the desktop and you ought to give it to them. Why? Because a large chunk of sales happen on tablets nowadays and you don’t want to lose out on them at all.

2.    The site should be in accordance with customer experience
A visually simple and clean website will attract customers, high quality images will keep them hooked on to it and gesture interactions will keep them coming back! All of this requires a good amount of time but it is worth every second spent on it. You will win customers for a very long period of time. Android mobile application development companies should definitely take note of this and work on it since it is a very essential part of gaining and retaining your customers.


3.    Multiple channels are more powerful than a single one
Yes, you have heard this one before but it is time to act on it. A world of multi-tasking asks for a multi-channel experience. You need to create a tablet specific site and a mobile specific site besides the obvious desktop specific site. Research shows that after making tablet specific sites, conversion rates grew significantly. A regular desktop site on a tablet does not work that well.


These points are to be kept in mind if you are into android mobile application development. You need to be careful of the growing tablet market and ignoring it will only be bad for your business. To grow you must be up-to-date not only on the desktop but also on smartphones and tablets. Make sure you don’t lose out on any of these and on any of your customers.

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